vEngage
Power customer centricity with the vEngage Hyper personalization solution
What if banks could accelerate their sales and marketing efforts to deliver real time offers? With vEngage, banks can do just that. Plus, the offers are contextual and backed by prescriptive recommendations. vEngage helps banks personalize their customers’ journey while improving ROI, meeting regulatory norms, and creating new revenue streams. Value provided by the solution – Faster time to market, Enrich customer engagement effectiveness, Enrich customer engagement effectiveness and Improve customer acquisition and retention, Case Study – We helped a tier 1 U.S. bank accelerate the delivery of personalized customer experiences by 40%. The bank acquired new customers, improved cross-sell efforts, delivered customized content, and enhanced targeting.
vEngage solves these challenges for the client:
- Faster time to market – Start delivering personalized campaigns in as little as 20 weeks from inception to launch
- Enrich customer engagement effectiveness – Use analytics to create hyper- personalized interactions
- Seamless and integrated experience – Present a unified, omnichannel environment for your customer using AI triggered decisions
- Improve customer satisfaction and retention – Take the right action at the right time with data-backed real-time recommendations