Experience First – Actionable Customer Insights
Real-time actionable insights and hyper-personalized experiences at scale!
The value this solution creates / the problem the solution solves:
New Customer Acquisition Personalized engagement at every touch point Provide connected offline & online experience Realtime 360 view of Customer Empower store associates with timely insights.
How the solution is positioned against similar options or competitors:
New customer acquisition is one the biggest looked after and many customer want to understand how can we personalize experience for new customer. Our solution looks at this as unique value prop – BOPIS (Buy Online and Purchase In Store) journey is major challenge in bringing in online and offline journey together. As per industry stats – TCS Model with our Data science team MIA can bring in prediction models.